Patients Rights and Responsibilities

We will:smiling_patient

    • Ensure our patients have 24-hour access to medical advice
    • Work in partnership with you to achieve the best medical care possible
    • Involve you and listen to your opinions and views in all aspects of your medical care
    • The medical staff will advise and inform you of the steps you can take to promote good health and a healthy lifestyle.

We would respectfully ask that you:

    • Let us know if you intend to cancel an appointment
    • Treat staff with courtesy and respect.  Reception staff may have to ask some personal questions to assist us in providing you with the best service
    • Inform the practice staff of any alterations in your circumstances, such as change of surname, address or telephone number
    • Appointments are for one person only. If more than one patient needs to be seen please make separate appointments.

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